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SYS.LEGAL // PRIVACY

Privacy Policy

Last updated: March 19, 2026

01

Introduction

This Privacy Policy describes how AIWARI (operated by IE Kruglov, hereinafter "we", "us", or "our") collects, uses, and protects your personal information when you use our social media management platform at app.aiwari.com (the "Service").
02

Information We Collect

Account Information: When you register, we collect your name, email address, and authentication credentials (or third-party OAuth tokens from Google, Facebook, Instagram, etc.).

Connected Accounts: When you connect social media accounts (Telegram, Facebook, Instagram, Threads, WhatsApp), we store access tokens and page/channel identifiers necessary to publish content and manage chatbots on your behalf.

Content: Posts, media files, AI-generated content, and chatbot conversation history that you create or receive through the Service.

Usage Data: We collect analytics about how you use the Service, including page views, feature usage, and publishing activity.
03

How We Use Your Information

We use collected information to:
Provide, maintain, and improve the Service
Publish content to your connected social media accounts
Operate AI-powered chatbots on your connected pages and channels
Generate AI content (text, images, video, music) based on your prompts
Send you service-related notifications
Ensure security and prevent abuse
04

Facebook & Messenger Data

When you connect a Facebook Page, we receive and process:
Page access tokens (to send/receive messages on your behalf)
Incoming Messenger messages from your page visitors
Sender profile information (Facebook user ID)

We use this data solely to operate the chatbot feature — generating AI responses to incoming messages. We do not sell, share, or use Messenger conversation data for advertising, profiling, or any purpose other than providing the chatbot service you configured.
05

Data Storage & Security

All data is stored using AES-256 encryption in a secure Supabase (PostgreSQL) database hosted on AWS with Row Level Security enabled. All data in transit is protected by TLS 1.3. Media files are stored in Supabase Storage and deleted after publishing.

Critical privacy guarantee: The platform does not have technical access to your private conversations on connected social platforms. When personal Telegram accounts are connected, only incoming messages are processed in real-time for the AI assistant — no message history is read or stored. Session credentials are stored encrypted and are irrecoverably deleted upon disconnection. No data is ever shared with or sold to third parties.
06

Data Retention

Account data: retained while your account is active
Published post metadata: retained indefinitely for analytics
Media files: deleted from our storage after successful publishing
Chatbot conversation history: retained for 90 days, then automatically purged
You can request deletion of your data at any time by contacting us
07

Third-Party Services

We integrate with:
Supabase (database & storage)
Meta Platform (Facebook, Instagram, Threads, WhatsApp APIs)
Telegram Bot API
OpenRouter (AI text generation)
Kie.ai (AI image, video, and music generation)
Google (OAuth authentication, Gemini API)

Each third-party service has its own privacy policy. We recommend reviewing them.
08

Your Rights

You have the right to:
Access your personal data
Correct inaccurate data
Delete your account and all associated data
Disconnect social media accounts at any time
Export your data

To exercise these rights, contact us at webdesignerstudio@yandex.kz.
09

Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children.
10

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance.
11

Contact Us

If you have questions about this Privacy Policy, contact us at:

AIWARI
IE Kruglov
Email: webdesignerstudio@yandex.kz